Support
Help and feedback
Stuck, found a bug, or have an idea? Reach us any way below, or send feedback right from this page.
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Ask ArtiDock
Not sure how something works? Ask in any chat. ArtiDock can explain its own features.
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Email support
For your account, top-ups, or anything that isn't working. We reply by email.
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Chat with us
Prefer messaging? Reach us on WhatsApp or Zalo at +84 966 190 296
Common questions
I can't sign in
Sign in at app.artidock.ai/login with the same email and method you signed up with. Still stuck? Email us from that address and we'll help.
I've reached my daily limit
The free allowance resets every day. To keep going now, top up and pay only for what you use, or add your own AI provider's key for no daily limit.
How do I use my own AI provider?
Add your provider's API key in ArtiDock's settings. Your messages then go straight to your provider, and you pay them directly.
How do I share a board?
Share it by link. Anyone with the link can view it without signing in, but they can't change it. You can stop sharing at any time.
How do I delete my data?
Open Storage in the app. Your memory, uploaded files, generated files and boards are all there, and anything you delete is gone for good. To close your account, email us.
An answer looks wrong
AI can be wrong. Tell ArtiDock what looks off and ask it to check again. If it keeps happening, send us the details below.
Report a problem
The more we know, the faster we can fix it. When you write, include:
- What you were doing, step by step
- What happened, and what you expected instead
- A link to the board, if you can share it
- Your browser and device
- A screenshot, if it helps